Privacy Policy

Vedika Cosmetix Pvt Ltd ("we," "us," or "our") is committed to protecting the privacy and security of visitors and users of our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect
We collect personal information that you voluntarily provide to us when using our site or services, including but not limited to your name, contact details, and information related to your inquiries or orders. Additionally, we may collect technical information automatically through your interaction with our platform, such as IP addresses, browser type, and usage data, to improve our services.

Use of Your Information
The information collected is used solely for the purposes of providing and improving our product formulation, manufacturing, private label production, quality control, packaging, and research services. This includes responding to your requests, processing orders, delivering products, and communicating important updates. We may use aggregated, anonymized data for analytical purposes to better understand customer preferences and enhance our offerings.

Legal Basis for Processing
We process your personal data on lawful grounds such as your consent, performance of a contract, compliance with legal obligations, or legitimate business interests where applicable. You have the right to withdraw your consent at any time where consent is the basis of processing.

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. Personal data may be shared with trusted service providers who assist us in operating our business, such as logistics partners or quality control consultants, under strict confidentiality agreements. We ensure that any third parties involved handle your data in compliance with relevant data protection laws.

Data Retention
Your personal information will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Once the data is no longer needed, we securely delete or anonymize it.

Your Rights
Under the GDPR and other applicable regulations, you have the right to access, rectify, or erase your personal data. You also have the right to restrict or object to processing, and the right to data portability. To exercise these rights, please contact us through our physical mailing address.

Cookies and Tracking Technologies
Our platform may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings.

Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the Internet or electronic storage is entirely secure.

International Data Transfers
If personal data is transferred outside of India, we ensure adequate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our site with the date of the latest revision.

Contact Information
For any questions or requests regarding your personal data or this Privacy Policy, you may write to us at:

Vedika Cosmetix Pvt Ltd
78, MG Road, 3rd Floor
Mumbai, Maharashtra, 400010
India

We are dedicated to maintaining your trust and promise to handle your data with care and responsibility.